Customer Care
Shipping Policy
Clear delivery information for GnomonHoldings.com orders, including processing time, estimated US delivery, tracking, and address guidance.
Last updated: May 13, 2026
Processing Time
Orders are prepared within 2-4 business days before dispatch.
US Delivery
Standard US shipping typically takes 5-10 business days after dispatch.
Tracking Included
A tracking email is sent once your order has shipped.
Shipping Fees
Any applicable shipping fees are shown at checkout before payment.
Order Processing
GnomonHoldings.com currently focuses on standard shipping for customers in the United States. Orders are processed Monday through Friday, excluding holidays.
Order processing usually takes 2-4 business days before dispatch. Processing time may be affected by order volume, payment review, address issues, holidays, or operational delays.
Delivery Estimates
After dispatch, standard US delivery typically takes 5-10 business days depending on destination, carrier capacity, weather, holidays, and local delivery conditions.
Delivery dates are estimates and are not guaranteed. Carrier delays, incorrect addresses, missed delivery attempts, or events outside our control may affect final delivery timing.
Tracking & Delivery
Once your order ships, we send tracking information to the email address used at checkout. Tracking updates may take 24-48 hours to appear after the carrier receives the package.
If tracking shows delivered but you cannot find the package, please check your mailbox, porch, building office, household members, and neighbors first. Then contact us with your order number so we can help review the issue.
Shipping Fees & Addresses
Shipping fees, if applicable, are shown at checkout before payment. Please review your order total and shipping method before submitting payment.
Please review your shipping address carefully. Incomplete, inaccurate, or undeliverable addresses may delay delivery or require additional customer action with the carrier.
Need help with shipping?
Email [email protected] with your order number. Business hours: Monday-Friday, 9:00 AM-5:00 PM.